Privacy Policy

AcediaHub ("we", "our", or "us") is deeply committed to safeguarding student and institutional privacy. This Privacy Policy governs our data practices across the AcediaHub multi-branch institutes, tuitions and academies management platform, faculty and student web portals, and mobile applications for Teachers, Students, and Parents.

• Institutional Profiles: Institute and campus registered names, branch structures, academic years, and curriculum formats.
• Stakeholder Records: Name, email address, phone number, role assignments (Super Admin, Branch Admin, Teacher, Student, Parent), profile avatars, and encrypted credentials.
• Academic Telemetry: Attendance logs, homework submissions, class test scores, exam marks, and leaderboard rankings.
• Financial & Billing Data: Fee schedules, fee balances, invoices, and payment proof uploads and receipt confirmations. We do not store card or bank account details.
• Device Data: A push notification token used only to deliver app notifications.

• Camera & Photos / Files: Used only when you choose to upload a profile picture, homework attachment, or fee payment proof.
• Notifications: Used to deliver attendance, homework, fee, and announcement alerts.
• Internet: Required to sync your data with the AcediaHub servers.

Data is processed strictly to orchestrate academic governance, student safety, automated fee notifications, and parent transparency. We do not sell, rent, or commercialize student data or personal contact records to third-party advertisers.

We use Google Firebase (Cloud Firestore and Firebase Cloud Messaging) to store certain app data and deliver push notifications, and secure cloud database hosting to store platform records. These providers process data only on our behalf and under their own privacy and security commitments.

All data in transit is secured using industry-standard TLS encryption, and passwords are stored in hashed form. Access to records is restricted by role, so users only see data relevant to their institute and role.

Data is retained for as long as your institute's account is active or as needed to provide the service. Appointed institutional administrators can remove users and records at any time. You can delete your account yourself on our account deletion page, or request deletion of your account and associated personal data by emailing us at [email protected]; we will process verified requests within 30 days.

Student accounts are created and managed by the student's educational institution, which is responsible for obtaining any required parental or guardian consent. We collect student information only for the educational purposes described in this policy.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

For privacy compliance inquiries or data subject access requests, reach out directly to our institutional data officer: